Folio is a small home-goods store. We make a hundred things and stand behind every one — the rest of the time we're answering customer email.
We work directly with 28 makers across the Philippines, Japan and Wales. No drop-shipping, no white-labels, no Alibaba.
The linen throw is the third I've ordered — gifted two of them. Stitching is perfect, the rust color is more dusty than orange (in a good way).
Customer service replied within 14 minutes when I asked about a chip in shipping. Refund + replacement same day. Buying from Folio forever.
Love the pendant. Shipping took longer than I'd hoped but they did warn me upfront — handmade in Kyoto, can't rush it. Worth the wait.
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